Know-it-all supervisor has good ideas, but driving everyone crazy
The Scenario “Alright, Stu, I’ve got a head-scratcher for you,”said VP Courtney Krewson, pulling up a chair next to HR manager Stu Capper’s desk in Stu’s office. Stu rubbed his eyes. It’d been a long...
View ArticleCo-worker throws teammate under the bus: What should you do now?
The Scenario “Save me some caffeine, Gina,” HR director Stu Capper joked as he walked into the break room. “Just started a fresh pot. It’ll be ready in a few,” Gina said. “So let’s talk while we wait...
View ArticleManaging Conflict in the Workplace: What is and isn’t Working
75% of managers polled – recently told us that conflict in their organization is negatively impacting productivity. This poll was from a recent presentation from Guy Harris of the Recovering Engineer....
View Article“I have to sit where?” Getting employees to accept change
Staffer unhappy with latest seating arrangements No matter how much advance planning you do, employees hate change. Even when it’s clearly the right thing to do. Manager Renee Garrison found out the...
View ArticleGood worker, bad attitude: How one employee can hurt morale
Prima donna dashes off scathing e-mail that blasts co-worker We chuckle when we read about celebrity prima donnas, but it’s not so funny when the prima donnas work for us. You know the type. Lots of...
View ArticleWhen good employee’s success becomes negative
Shy, but eager, employee lets success go to her head Part of being a good manager is coaxing average performers to overachieve. And generally that’s a good thing. But with some employees, a little...
View ArticleWhen one bad attitude chips away at morale
Will negative employee unravel ‘can-do’ work culture? Teamwork is a critical component of successful organizations. A culture where folks willingly jump in to help each other and do their part makes...
View ArticleWhen you’re under the thumb of a micromanager
Is there a way to manage the boss and get things back on track? As managers, it’s important to keep a firm hand on things. But some managers grip so tightly they create bottlenecks that choke the...
View ArticleEmployee freaks out when long-term co-worker becomes her supervisor
The Scenario “I want to register a complaint,” Lucy Alschuler announced as she stamped into Stu Capper’s office. “About what, exactly, Lucy?” asked the HR director, motioning Lucy to a chair. “About...
View ArticleWhen to tell whiners ‘enough is enough’
Whiner from another department is driving good employees nuts For some folks, whining is the national pastime. It makes no difference how well things are going, they always have a gripe. Obviously,...
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